We ship every week from Monday to Wednesday. As soon as your package is shipped, you will receive an info email with your personal tracking code.
Since we place great importance on creating as little waste as possible in the production and delivery of our products, it is important to us that your order reaches you in one piece. Especially in the hot months we advise you not to let your delivery stay outside, otherwise it might melt. Please make sure that someone is at home to receive the package. Of course, contactless deliveries, where the package is left directly in front of the door, are excluded as long as they are accepted directly after the package has been left.
- We ship our products with UPS
We ship your order deep-frozen with the environmentally friendly insulating packaging Paperfloc and dry ice. This guarantees that the cold chain is maintained for up to 48 hours.
Shipping costs and duration
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Please inform us immediately if a shipment is damaged and also if the delivery time is considerably exceeded.
The following payment methods are available:
- Credit card (MasterCard, Visa, American Express)
- Amazon Pay (payment with your Amazon account)
- immediate bank transfer (via payment service provider Klarna)
- Pay later with Klarna (via payment service provider Klarna)